If you're unsure which drone to choose or need a drone for an upcoming aerial shoot, DronesKaki offers an easy rental service to assist you.

Our rental options are flexible, ranging from daily to monthly hire, and our store locations are conveniently located throughout Malaysia, ensuring that you can obtain the drone you require with ease. We have a diverse fleet of drones available for hire, each with various payloads and batteries to meet your specific needs. 

Our rental fleet includes some of the most popular drones, such as the DJI Air 2S, Phantom 4 RTK, and the Matrice 300 RTK, and we provide an array of payloads, including high-resolution survey-grade RTK cameras, top-of-the-line thermal sensors, PPK enabled systems, and a range of lenses to meet any requirement.

At DronesKaki, we prioritize the safety and maintenance of our equipment, which is why all of our rental equipment is inspected and serviced by our official team before use, ensuring a stress-free experience for our clients. 

Please be aware that a security deposit is necessary for all rental equipment unless you have a certificate of insurance for the rental equipment before renting. Additionally, our team requires a 48-hour notice prior to the rental start date (although same-day rentals can be arranged), and pick-up/drop-off is only possible during store opening hours.

1. How do I book online?
   Simply Whatsapp or message us thru our website with necessary information (Name, Mobile No, Product Model, Pickup Date & Return Date) and our team will get back to you within 1 business day. They will let you know whether your desired time period is available and whether or not they need to change.
   
   
2. How will I know my booking is confirmed?
   Our team will contact you either through WhatsApp / Call to let you know whether the dates are available for your selected equipment. In the event the equipment is not available, we will provide alternative dates or equipment. Without confirmation, we cannot rent the equipment out.
   
   
3. Why do I need to present an ID?
   This is to ensure the person who enquired, signed the rental agreement is the same person who is picking up and renting the equipment. Without a valid ID, we will be unable to release the goods at our store.
   
   
4. What is the security deposit?
   The security deposit is the bond that is required to rent the drone. Once the equipment has been returned to store in its original condition (accessories included), the security deposit will be returned.
   
   
5. How old do I have to be to rent a drone?
   You will need to be at the age of 18 or above in order to rent a drone.
   
   
6. What is the minimum rental period?
   The minimum rental period is 1 day and the maximum period is determined by the availability and long term rentals can be organised.
   
   
7. What are the restrictions when using a rental drone?
   There are software restrictions on the drone through the DJI Geo Zones. We recommend getting yourself familiar with their restricted fly zones to ensure the area you plan to fly is all clear.
   
   
8. Do I need to check the condition of the drone before I leave the store?
   You are welcome to do your own inspection of the rental equipment before you leave the store. Our team would have completed a rental checklist and highlighted any signs of damage along with wear and tear before handing the drone over.
   
   
9. Can I return the drone outside of opening hours?
   Unfortunately you can only return the drone during opening hours. A late fee may apply if the rental is returned after the expected return date.
   
   
10. Can I extend my rental?
    Yes. You can extend your rental provided you give 24 hours notice to the store to ensure the extension can be granted.
    
    
11. What do I do if the drone does not work after leaving the store?
    You must contact our store or rental team and they will go through debugging steps. Sometimes, the drone may need a quick calibration for it to work in your area or place you want to fly.
    
    
12. What do I do if the drone is returned in a different condition?
    Any damage made to the drone will be deducted from the security deposit that was paid. This will also include lost drones that were not warranty related.
    
    
13. What if I have an accident?
    You will need to record details of the accident and return the damaged aircraft (with all the pieces if possible) back to the store for assessment. The assessment will involve a damage diagnosis along with a quotation for repair. This will then be deducted from the security deposit. This also includes damage to accessories.
    
    
14. What happens if the drone flies away?
    If the drone flies away, it is important to sync the flight records to the DJI server for flight analysis. Reason being is the drone could have malfunctioned during flight that was not caused by the Pilot. In this event, the drone would be covered under the manufacturer's warranty.
    
    
15. Am I liable for damage caused by the drone?
    Yes. Jaya Intrabumi Niaga (M) Sdn. Bhd. & Teguh Inovasi (M) Sdn. Bhd. will not be liable for any damage caused to any person or object during the rental period.